Cold calling is an effective way to generate outbound leads. But it consumes a considerable amount of time.
If you want to secure prospects faster and grow your business, you need a tool that speeds up the process.
GoHighLevel offers a power dialer feature alongside its valuable sales and marketing tools. In this post, we’ll learn more about it and how to set it up so you and your sales reps can maximize its use.
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GoHighLevel Power Dialer Overview
A power dialer can help your agents or sales reps quickly call through a list of phone numbers. It instantly dials one lead after the other from your call queue, skipping busy signals, disconnected lines, and unanswered calls without manual action.
GoHighLevel offers its own user-friendly power dialer tool. You don’t have to worry about integrating and paying extra to access this feature.
This tool can significantly increase your sales team’s productivity without sacrificing human interaction and personalization.
Suppose your sales rep averages 120 calls per day of manual dialing. With the GoHighLevel power dialer, they could handle 2-3 times or up to 360 calls in the same timeframe.
With this tool, you can efficiently connect and expand your reach. Plus, you can offer it as part of your Done-For-You (DFY) services for your SaaS clients. You can enhance your service offerings and add a new income stream.
Why Use GoHighLevel Power Dialer for Your Business
What makes GoHighLevel a better option than other tools? Here are some of the best reasons.
- GoHighLevel is an all-in-one platform. The power dialer works seamlessly with other tools inside the platform, including its multi-channel marketing features, sales pipelines, website builders, and SMS functions. All at a lower cost than using multiple software.
- Perfect for beginner users. It’ll only take you less than an hour to set up the power dialer in GoHighLevel, but it can save your sales reps hours of effort in the long run.
- Accessible automation. You can create workflows that automatically send emails or SMS messages to leads from your call queue who didn’t answer or were busy. This ensures consistent follow-up and allows you to turn non-responders into customers.
GoHighLevel Power Dialer Features
Besides speeding up your calling process, the GoHighLevel power dialer has some other key features that make it invaluable.
Call Tracking
The platform lets you listen to your sales rep or member calls, leave tasks, and share notes.
These actions allow you to improve the quality of your calls, manage crucial to-dos, and ensure that everyone on your team knows what’s happening with each lead.
Appointment Booking
What if your lead says they are interested and would love to learn more about your services? With GoHighLevel, you can directly schedule an appointment and send a confirmation to your lead right there and then.
Call Reporting
You can view the latest phone calls, see the ratio of answered to missed calls, track first-time calls, and check the average call duration.
These reporting insights can be used to train and improve your team’s performance and optimize your sales call strategies.
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Setting Up GoHighLevel Power Dialer
The first thing you need to do is create a tag that you’ll use for the power dialer workflow. Here’s what you have to do.
- Choose one of your sub-accounts and go to “Settings.”
- Scroll to the “Tags” tab, select “+ New Tag,” and add your tag’s name. Then, click “Create.”
Editor’s Note – If you encounter an error when creating tags on the “Settings” tab, you can add one inside the workflow instead. Simply type the tag’s name.
- Go back to your sub-account dashboard and select the “Automation” tab.
- Click “+Create Workflow” and then “Start from Scratch.”
- For the workflow trigger, choose “Contact Tag.”
- Edit your trigger name and click “Add Filters.” Select “Tag Added” and choose the tag you created for this workflow. Don’t forget to save your trigger.
- Next, click the “plus” sign to add an action. From the sidebar, select “Manual Action to Call.”
- Edit the Manual Call action name and select “Save Action.”
- Click “Save” then “Publish” to activate the workflow.
Adding Your Contact List for GoHighLevel Power Dialer
Now, it’s time to add the leads you’d like to call for the power dialer. I’ll show you how to add existing ones and import a new list inside your dashboard.
For Existing Contacts
- Go to the “Contacts” tab inside your dashboard.
- Choose and check all the leads you’d like to include. You can apply specific filters to narrow your list if you need to sift through thousands of contacts. The “More Filters” button allows you to do this.
- Once you’re done selecting, click the robot icon to add the following leads to your automation.
- Click “Ok, proceed” on the pop-up form.
- Choose the workflow for your power dialer automation and type in the details of the action connected to it. Then, click “Add to Automation.”
For New Contact List
- Inside the “Contacts” tab, click the import contacts icon.
- Select “Upload a file” and choose a file from your computer. Then, hit “Next.”
- Map your contact details and make sure that you match the proper fields.
- Add a name to this contact list. Then, click the advanced settings, enable “Add New Contacts to Workflow/Campaign,” and choose your power dialer automation.
- Once you’re okay with everything in this part, click “Submit.”
Pre-Requisites for GoHighLevel Power Dialer
You must set up these two things before accessing the power dialer function.
- GoHighLevel Subscription. The power dialer is available in all HighLevel plans, so you can choose from the $97/month, $297/month, or $497/month options.
- Your Agency’s Phone Number. You’ll need this to call your leads. GoHighLevel provides its integration with LeadConnector, where you can buy your phone numbers. But you can also connect with Twilio if you’re more comfortable using that service.
FAQs
Does GoHighLevel Offer a Power Dialer Function?
Yes, GoHighLevel offers a power dialer function in all subscription plans.
Where Can I Access the GoHighLevel Power Dialer?
You can access the power dialer system by creating automation and choosing your prospects for the call queue. After that, you can manually start the process inside the “Conversation” -> “Manual Actions” tab.
Is Power Dialer Similar to Auto Dialer?
No, they are different. While both can speed up your calling process, auto-dialers use pre-recorded messages. On the other hand, power dialers involve live agents who can engage with leads directly, offering a personalized touch.
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Conclusion
If you’re looking to boost your outbound lead generation and improve the productivity of your sales team, power dialing is an excellent solution for these specific needs.
The best part is that this feature is available in all GoHighLevel plans. Sign up now and experience power dialing with GoHighLevel’s free trial.
